Some of the testimonials . . . . . . . . . .
Would you please add the following to your testimonial records - I see from the website that you have a book, perhaps you would be kind enough to add this to your book.
We bought a new Avida Esperence in November 2013.
Here are our thoughts on the sales and after sales experience.
The sale was conducted through Michael. He was very knowledgable about the Motorhome range and gave us some great advice on what to buy. We believe we made the right decision on which model to buy with Michael’s advice.
Four months later we couldn’t be happier with our purchase.
We had to wait a few weeks for the motorhome to arrive at Bennett’s Green and during that time Michael went on leave, but he left us in the very capable hands of Bert who was very friendly and helpful.
We would score the Bennetts Green team 10 out of 10 for the sale process.
During and after the sale we were looking for a few bits and pieces for the new motorhome and we found the girls at Reception Jodie, Sue and Reva very patient and friendly - top marks ladies!
Handover of the vehicle was conducted by Wayne and took several hours. It was very comprehensive and Wayne made sure we understood each aspect of the motorhome before moving on. Wayne, in our view is perfect for the job. We have previously had a handover with a new caravan at a different dealer and Wayne wins hands down.
OK that’s usually the easy part sales happen, companies take your money, then if you have any problems you find out what they’re really like. We are delighted to say that the after sales service and advice provided by Anthony and his team has been first class, they go the extra mile to make sure things are done properly.
At least 10 out of 10 for after sales service and advice.
So in summary we’ve only had the Avida about 4 months, and we just done a few short trips, but we’re delighted by our purchase and we thoroughly recommend Australian Motorhomes.
Jennie and Mick
I felt I should share with you this little story. We free camped recently on our current trip and was most surprised that here were four other motor homes sold by yourselves. We all had a few beers together and it was obvious everyone was happy with their vehicles. Excellent.
Greg & Noelene.
Motorhome displays.... Excellent!
Customer Service ........ All staff were very helpful and informative!
Operations of the vehicle explained accurately ........... Very happy. Alll repaired parts done.
Delivery Standard of your vehicle ............... everything was explained carefully. All questions answered!
Comments: Many Thanks!!
Warren and Sharon Ekert, PreLoved 2011 Fiat Sunliner Ducato Holiday Motorhome,
31st August 2012,
Salesperson: John Westley
Motorhome displays.... Although I did not see all areas, first impressions on entering main display - very impressed!! and very friendly staff. Could not get over the HUGE area of undercover showrooms.
Customer Service ........ Can't praise enough of the friendliness & co-operation of Geoff Sneddon he could not have done more for me - even drove me to the bank - treated like family!!! Thankyou Geoff! - Thankyou Denise - Well Done!!
Operations of the vehicle explained accurately ........... Many thanks to Wayne - He ensured I understood the vehicle and it's components. Thankyou Wayne.
Delivery Standard of your vehicle ............... First impression - very Clean! Paint work, more than happy with - Vehicle performs as well as it looks - Although I have not driven a lengthy distance, I am very impressed!
Comments, Improvements: I don't have any! You run a good ship!!
Colin Shrimpton, Pre Loved Hino Rainbow Motorhome,
23rd April 2012,
Salesperson: Denise Schow
Re: Repairs to our Cruiser
Both Mary and Myself would like to thank you all for the help you gave us this last Tuesday and Wednesday. We were so impressed by all your staff that worked on our cruiser and to the girls on the front desk. We have nothing but praise for Australian Motor Homes in all aspects of the company. Nowadays its very unusual to get the service that we received.
Again thanks so much
Neil and Mary Lindbeck,
15th April 2012
Motorhome displays.... Coming to visit for more than 10years we have seen the displays grow. They have been easy to see, enticing to visit and very accessible. The "hard sell" put on customers WAS NOT THERE and we were happy to return until manufacturers had made the ideal motorhome I was looking for.
Customer Service ........ From the ladies at reception to the men at sales, the after sale "how to" and service staff; i have found the customer service exceptional. Jodie, Simone, Ron & Bert, Wayne, Anthony, Geoff and teams - Thanks!!
Operations of the vehicle explained accurately ........... Wayne is a very patient man - allowing me to put my "post it" notes on features as he explained, answering my many questions and clarifying points as I made notes. Thankyou for understanding how my brain could not take it all in and note taking was necessary!
Delivery Standard of your vehicle ............... Vehicle came looking perfect. Glitches because of newness were handled admirably by Anthony and team. My after sales "ideas" were patiently listened to, and Geoff, Anthony and team assisted in making ideas a reality. Thankyou!
Comments: I've tried to come up with improvement ideas and have not come up with anything. I needed an annexe and you told me of a great company, I wanted a towbar, detailers, fan. . . .. . and each time your personnel had addresses and phone numbers to assist. Other idea changes you did! You even had guidance about buying lunch while the van was being serviced. At present I wouldn't change anything, it is working!
Judith Hathaway, New 2011 Sunliner Twist,
16th February 2012,
Salesperson: Bert Van Leeuwarden
Motorhome displays.... you were left alone to look and when assistance was required the staff was ther to help and answer questions!
Customer Service ........ Chemene makes a mean cup of coffee!!
Operations of the vehicle explained accurately ...........YES and I was not rushed!
Delivery Standard of your vehicle ............... Everything that I asked to be fixed was - and other things that were not asked for was! eg. Exhaust Systems
Comments: All staff are very helpful - including after sale help.
Pamela Withers, Preloved 1991 Toyota Hiace,
29th February 2012
Salesperson: Chemene Warden
Motorhome displays.... Such a wide range to suit all needs as well as finanial situations
Customer Service ........Whether it be the reception staff, sales, spare parts or operational sections we received polite, helpful service every time. Even now any after sales enquiries are treated with the same professionalism!
Operations of the vehicle explained accurately ........... Wayne gave us a very thorough run through all operational aspects and ensured we didn't leave until we were comfortable with everything. We appreciate the utility loan for us to go to lunch.
Delivery Standard of your vehicle ............... Excellent
Comments: Continue to keep the current standards as high as they are now there is nothing more to alter. If kept that way the business will continue to be successful!
Ray Williamson, Pre Loved 2008 Winnebago Longreach,
1st February 2012
Salesperson: Elaine Williams
Motorhome displays.......... Displays were good and well set out!
Customer Service ............. On buying the motorhome we found Michael very approachable and easy to work with!
Operations of the vehicle explained accurately ........... Handover was very good. We would like to give Anthony a big rap as anytime we ring him up for advice or service he goes out of his way to help us. We highly recommend him.
Delivery Standard of your vehicle ............... Very good, NO problems!!
Comments: Keep doing what your doing. This is our 2nd Motorhome purchase from you. Who knows we may be back!
Paddy and Margaret Turner, New Winnebago C2666
Esperance, 27th January 2012
Salesperson: Michael Gander
Motorhome displays.... Excellent!
Customer Service ........Excellent!
Operations of the vehicle explained accurately ...........Excellent!
Delivery Standard of your vehicle ............... Excellent
Comments: I feel we were made to feel welcome and received full attention to every detail!
John Chapman, Option RV Chrystal,
30th January 2012
Salesperson: Bert Van Leeuwarden
Motorhome displays.... The overall display of Motorhomes accessable and appealing
Customer Service ........I found customer service to be most helpful extremely obliging!
Operations of the vehicle explained accurately ...........Demo of the ins and outs of my campervan most comprehensive!
Delivery Standard of your vehicle ............... Delivery also most satisfactory - slight hiccups have been promptly attended!
Margaret McLennan, New Sunliner Hi-ace PRV Campervan,
6th December 2011
Salesperson: Bert Van Leeuwarden
I would like to congratulate the whole team at Australian Motor Home Bennetts Green from the friendly reception, to the Spare Parts team and right up to the General Manager Ron, and also his offsiders in Sales and Warranty. They have looked after me whenever I have needed assistance, and considerably went out of there way to assist me.
I felt like my travelling life had come to an end after my husband passed away as we both loved travelling. I visited the showroom and spoke to Ron, Bert and Geoff, looking at various vehicles. They put me into the completely right Winnebago, just the right size and so great to drive. It is a very reliable Unit.
I received a very fair deal and traded in my motor vehicle and caravan, and drove away in my own 20ft Ford Winnebago.
Naturally a woman on her own would come across a few more difficulties and queries than would a man, but thanks to Australian Motor Homes I have not been left on my own and they really do care and do a wonderful job in trying to assist their customers.
So after some little tours in My Winnebago, I set out for Western Australia and covered 12,500 kms driving myself and with the company of another lady in her own vehicle.
Once again, I thank Ron and his team at Australian Motor Homes for their friendly assistance and skilled warranty work.
Regards from Jan Clark.
We had our motorhome advertised on the Internet for almost two months and although we received a steady stream of enquiries we could not attract an inspection because of our remote location.
Elaine, from Australian Motorhomes, contacted us with an offer to have our motorhome placed on their lot under consignment. A driver was organised to pick up our motorhome which was delivered safely to the sales yard. Our motorhome was sold within a fortnight.
We are happy with the outcome and can recommend the consignment service offered by Australian Motorhomes.
I recently purchased a Travelhome Macquarie 29 from you. I saw the van at the Sydney Caravan Show. Justin is an extraordinary salesman. This was the first time I have dealt with a salesman who did not try to hard sell me. He showed me how I could afford a Travelhome when I had originally thought it would be too expensive for us.
Throughout the whole sales and delivery process Justin was a gem, always helpful and returned calls immediately. We love our van, it is terrific and the whole process of dealing with Justin through to picking up the van, booking us into a motel, taking the van to a beautiful lakeside caravan park was terrific. Give him a medal.
I would recommend to anyone that they should go to Australian Motor Homes for a fifth wheeler. I had researched fifth wheelers for a year before seeing the Travelhome. Nothing compares. Keep up the good work.
Jim and Jan Edson
Warren & Wendy Harmer
4 March 2009
Mr. Ron Warden
Australian Motor Homes
BENNETTS GREEN NSW 2290.
In the mid part of 2002 Wendy and I started to think about adventuring
This is where our relationship started with the AMH team and in the December 2002 we took delivery of a Winnebago Alpine known affectionately as GUM-NUTS 1.
Over the years we have always kept in touch and we consider that your team has looked after our various needs well and it was early 2008 that GUM-NUTS 6, a 25 foot Travelhome was purchased, and again we were looked after in fine style.
There were many attributes demonstrated in our dealings with AMH but the one that always stood out was your attention to detail particularly with the detailed explanation of how our purchases worked and or operated, we fondly remember our early years as novices when your team gave us much confidence in the way they went about explaining how everything worked and this had not changed when we took delivery of the Travelhome. We were still given the full treatment and left your facility much better off for the training.
In closing I have no hesitation in recommending to anyone to go along to AMH and see what is on offer in Motorhomes or Fifth Wheelers, we have always been made welcome, given lots of care and attention and thanks Ron for the great coffee.
Warren & Wendy
We couldn't possibly be happier with our purchase we made from Australian Motorhomes. Our salesperson, Elaine Williams, was and has continued to be a pleasure to work with. She is always so friendly and helpful. The customer service, parts department, service department and staff have all served us with utmost professionalism.
We live in
Mahalo Australian Motorhomes!
Thank you for all you do for us!
Patrick & Rebecca Quigley
We would like to again take this opportunity to express our sincere thanks to Branwen, for her on-going attention to detail and punctuality in on-forwarding our mail to us, through your Mail Re-direction Service.
In all the 4 years we have been with AMH, there have never been any problems, our mail has always been sent on time and has arrived on time and it really is a pleasure to do business with you.
From Members 1110
Ted & Ronda
P.S. and a big hug for Imogene
To Ron, Bert, Geoff & all the staff at Australian Motorhomes,
It is with the greatest of pleasure that I can send this E mail to thank everyone for their help with the purchase of our Jayco Conquest motorhome.
From the first day we were looking around Geoff Sneddon could not have been more caring & helpful with the assistance he gave.
Bert was also available when needed & the girls in the office and sales showroom were on hand for any queries we may have had. The Service team was on the ball if anything was needed.
Last but not least Ron Warden has always within a call to help. There is no doubt that the recommendation to go to Australian Motor Homes is at the top of the list.
Thank you to all at Australian Motor Homes we could not be happier.
Bob & Gloria Brogden,
Travelling somewhere in
Deciding to purchase our Winnebago from Australian Motor Homes 2 years ago was one of the best things we have ever done. The ongoing friendly, courteous, service we receive from everybody in the Company, from the receptionists right through to the people in the service department is exceptional. No problem is too big or too small. We appreciate the time always given to us when we drop in, usually without notice.
After hearing about the wonderful service we always receive, our friends travelled from Kingaroy,Qld. to buy their new Longreach from Ron and his team at Australian Motor Homes.
Our thanks to the Australian Motor Home Family for the ongoing support (and coffee).
Colin and Roslyn Dunkerley
Winnebago 2635 SL Alpine
I brought a Ford campervan last year over the internet (do you remember me) I would like to thank you as my wife and I had a really great holiday in
I would like to wish you all seasons greetings from cold old
Thank you for your past service to us and the help you gave us in the purchase of our latest motorhome. We are so pleased with our vehicle and we are having the best time.
I am introducing my good friend Joe Favelta who is looking for a motorhome. He has been so badly treated by dealers and needs someone to give him the proper advice so that he can make a correct purchase. As you promised me that you would give my friend an extra discount so I introduce him to you and ask that you would help him in every way.
Thanks again for your friendship and help.
Megan & Peter.